The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in ****.
Now in its eighth year, we are proud to be named No. 83 in The World's 50 Best Hotels **** extended ****** list, marking its fourth consecutive year of global recognition.
This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia's Best Hotels ****, reflects the dedication of our passionate team.
Our mission statement is not just a statement; it's a commitment to delivering Australia's best hotel experience.
From large gestures to the finest details, we are driven to delight our guests continually.
We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn't consider staying anywhere else whenever they next return to Brisbane.
We want to hear from you if you share our passion for exceptional hospitality.
THE POSITION
We are looking for a dynamic and personable Full-Time Porter to join our Front Office team.
This is more than a porter role.
You are the first and last impression of The Calile.
From the moment guests arrive, your presence sets the tone.
You are welcoming, confident and effortlessly polished.
You will be at the heart of the hotel's energy, moving between the driveway, lobby and guest interactions.
Your role is to ensure every arrival and departure feels seamless, memorable and uniquely Calile.
What can you expect to be doing?
Welcome guests with warmth and confidence, creating an exceptional first impression
Assist with arrivals and departures, luggage handling and valet parking
Keep the entrance and driveway immaculate and operating smoothly




Anticipate guest needs and respond quickly with genuine care
Share your knowledge of Brisbane and the James Street precinct.
We will support you to become the local expert
Support guests with requests, reservations, transport and special experiences
Work closely with the Front Office team to ensure a seamless guest journey
ABOUT YOU
Naturally warm, confident and engaging.
You enjoy connecting with people
Thrive in a fast-paced, high-energy environment
Take pride in presentation and attention to detail
Proactive, reliable and a strong team player
Passionate about hospitality and creating memorable experiences
Hold a current open Australian driver's licence and are confident driving both manual and automatic vehicles
Available to work across a 7-day rotating roster, including early and late shifts
ADVANTAGES
Birthday leave, life leave, extended maternity leave benefits
Unlimited barista coffee while on duty
Uniform provided
TFE discounts on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
Discounted parking
Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
As a Calile team member, you'll become part of a close-knit community operating one of Brisbane's busiest hotels.
We aim to meet our customers' needs with honesty, integrity, and care.
The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections.
We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.
A Glimpse of The Calile:
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📌 Porter (Queensland)
🏢 The Calile Hotel
📍 Queensland