Transport For NSW is seeking a Shared Services Support Officer based in Grafton, NSW.
You will join a team delivering people support services, handling high-volume customer interactions across phone, live chat and administrative channels to ensure quality service.
In this permanent full-time role you will resolve complex enquiries, process transactions, and contribute to continuous improvements that enhance the customer experience and service delivery in a fast-paced setting.
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📌 Grafton: Customer Support & Enquiry Specialist (South Grafton)
🏢 Transport For Nsw
📍 South Grafton
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