Benefits
- Family first, local business
- Be Valued and Celebrated - We recognise hard work and dedication
- Outstanding Pay + Performance Bonuses – Get rewarded for your hard work
- Paid Day Off For Your Birthday!
- Career Growth – We invest in training and upskilling
- Awesome Team Culture – Work with a crew that has your back in a 'Praise over Punishment' environment
- Team Outings & Breakfast Every Monday
- Work-Life Balance – We value time off, flexibility and have robust family values as a business
- Office Gym - love keeping fit? Come train with the team

At Turner & Co Plumbing, we don't just fix taps - we raise the bar.

We're a tight-knit, high-performing team delivering Gold Standard service across the Central Coast.

Charity work, sponsoring local teams and giving back to our local community.

As we continue to expand, we’re on the lookout for an experienced office manager to join us and be part of something outstanding!

Customer Focused - Committed to serving our customers better than anyone else.

Unimpeachable Character - We do what's right for everyone - team, clients and partners.

Gold Standard - Service levels, workmanship and team culture.

The Job




Manage the office phone and inbox - providing exceptional and friendly customer service
Schedule and manage workflow for our technicians
Review technician/admin performance for compliance and quality control
Oversee customer success - after sales care, nurturing long-term relationships and gathering feedback
Track business and team data and performance
Assist in building, refining and maintaining systems and processes to improve operational efficiency
Managing invoicing, payroll and reconciliation within Xero
General administrative tasks and maintain office supplies
Experienced Trade Office Manager (or administrator)
Experience in scheduling a trade team
Action Taker, completing tasks quickly & accurately
Calm under pressure, assertive and strong willed
Naturally people-focused
Dependable and consistent
Positive, solutions-focused mindset
Excellent customer service skills
Comfortable holding staff accountable in a respectful and professional way
Confident with technology - spreadsheets, job management software etc
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📌 Office Manager Central Coast Council
🏢 TurnerPlumbing
📍 Central Coast Council