Hours: Monday to Friday - 8 hours/day (40 hours/week)
Pay Rate: $44.15 per hour + super
Join a well-established, safety-first organisation with a robust national presence, supporting a busy branch environment. You’ll be part of a collaborative team that values service excellence, professionalism, and getting the details right.
We’re seeking an organised and customer-focused Administration Assistant to provide timely, accurate admin support and deliver a high standard of service to customers, contractors, and suppliers. This is a great opportunity for someone who enjoys variety, thrives in a fast-paced setting, and takes pride in keeping things running smoothly.
Key Duties
Provide qualified, empathetic customer service and respond to enquiries promptly
Maintain accurate, well-organised administrative records
Support day-to-day branch administration and operational tasks
Liaise with internal teams and external stakeholders (customers/contractors/suppliers)
Follow quality processes, policies, and secure work practices
Contribute to continuous improvement and a positive team culture
Requirements
Essential
Previous administration experience in a busy environment
Strong communication skills (phone/email) with a customer-first approach
High attention to detail and ability to meet deadlines
Confident using common systems (email, calendars, data entry/record management)
Reliable, team-focused, and able to follow processes and compliance requirements
Desired
Experience in a branch/service/operations environment (e.g., industrial, logistics, trades, service centre)
Exposure to quality systems and/or safety-focused workplaces
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