Triage Manager Intake, Risk & Complaints Melbourne

Triage Manager Intake, Risk & Complaints Melbourne

25 Sep
|
Victorian Early Childhood Regulatory Authority
|
Melbourne

25 Sep

Victorian Early Childhood Regulatory Authority

Melbourne

Victorian Early Childhood Regulatory Authority (VECRA) in Melbourne is expanding its Complex Investigations Branch with a current Triage Unit. The Triage Manager will design and operationalise a risk-based triage model, ensuring early escalation of risks and respectful engagement with complaint providers, parents, and the public.

Leading a small team, the role requires change management, process design, and KPI development to triage notifications under relevant laws.
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📌 Triage Manager Intake, Risk & Complaints Melbourne
🏢 Victorian Early Childhood Regulatory Authority
📍 Melbourne

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