Hall & Prior Health & Aged Care Group is a family-owned aged care provider operating 42 residential aged care homes, in home support services and retirement living across WA, NSW, ACT and Qld. We believe that our commitment to providing high-quality care can make a real difference to the lives of our consumers and their families.

About the role
Act as a warm and knowledgeable first point of contact, guiding prospective residents and families through their journey to finding a new home
Develop productive relationships with local hospitals and Social Workers to generate leads and obtain referrals
Respond to all admissions enquiries, identifying and pre-qualifying potential residents
Conduct tours and promote the service offering for prospective residents and their families
Coordinate contracts, documentation, financial arrangements and move-in planning to ensure a smooth admissions process
Partner with the marketing and home management teams to grow community engagement and brand awareness
Maintain a waitlist and support timely occupancy of vacant rooms

The many benefits:
Very rewarding role – support families to find the right aged care home for their loved ones




Fantastic support from the home and other experienced Relationship Managers in our organisation
Get that elusive work life balance – choose which three days a week you work
Ongoing learning and career development opportunities
Work in a friendly, cooperative and supportive team
Be appreciated - we know our staff are integral to achieving our vision and are committed to employee wellness
Competitive remuneration package, access to retail discounts and an Employee Assistance Program

About you
Experience in an Admissions or Administration role in aged care, or a sales or relationships management role in another sector
Empathetic, fantastic interpersonal and communication skills and able to quickly build rapport
Proactive, driven and with highly developed assessment, judgement and negotiation skills
Excellent attention to detail and able to follow defined processes and contract documentation requirements
NDIS Worker Screening Check and Influenza vaccination (or willing to obtain) and working rights in Australia

As an equal chance employer, we encourage people from diverse backgrounds to apply.

Compassionate people, dedicated to care.
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📌 Relationship Manager Lake Cathie
🏢 Hall & Prior
📍 Lake Cathie