As a Service Technician for our Electrolux Professional Laundry team in Australia, you will be responsible for conducting technical support activities to ensure Electrolux Professional's customers after sales services excellence.
You will also provide technical products training to internal professionals, and external to customers and third parties to ensure excellence in product knowledge.
Key responsibilities
Fully responsible for coordinating and resolving technical issues that arise on site with customers or dealers
Carry out service, maintenance, diagnosis, parts installation, machine installation, testing and commissioning of the laundry equipment at customers sites or dealer sites
Document service activities accurately and maintain records of repairs and maintenance
Provide accurate information to the back end of office and complete the commercial service to the customer in a timely manner
Provide technical support and solutions for equipment effectively, online or offline
Periodically provide operations and technical training to customers and dealers
Participate in training programs to enhance skills and knowledge related to our products and services
Establish and maintain a good relationship with clients, act as a trusted advisor
Travel to regional areas outside of Sydney to provide support to service and support when required
Manage stock and spare parts for your work vehicle
About you
Electrician, Fitter or Automotive Industry experience




Experience in gas heated appliances
Strong understanding in electrical troubleshooting, able to read and understand circuit diagrams
Proficient in resolving technical issues in a fast-paced environment
Ability to convince external parties to accept new practices, approaches, and solutions
Experience in a similar industry of 1 – 2 years
Positive spoken and written communication skills in English
Trust, ownership, and the opportunity to grow
Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact
The possibility to work hybrid and build a flexible work life balance
Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve
Country-specific perks and benefits designed to support your well-being
About us
Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry solutions for professional users.
Our innovative products and worldwide service network make our customers' work-life easier, more profitable – and truly sustainable every day.
Our solutions and products are sold in over 110 countries.
In ****, the Electrolux Professional Group had global sales of SEK 12.2bn and approximately 4,300 employees.
Electrolux Professional's B-shares are listed at Nasdaq Stockholm.
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📌 Service Technician (New South Wales)
🏢 Electrolux Professional
📍 New South Wales