The Department of Education is seeking a Helpdesk Data & Reporting Analyst to manage and enhance critical support systems.
You will help with data imports, updates to school and stakeholder records, system configuration, and operational reporting during peak assessment periods.
You will analyze Helpdesk and program data to create dashboards and insights to support planning, resourcing, escalation, and continuous improvement.
A proactive, explicit communicator with systems knowledge is essential.
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📌 Helpdesk Data & Systems Advisor (Melbourne)
🏢 Department Of Education
📍 Melbourne
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