Join our team to meet the next growth phase in the Fast-Growing and exciting Cosmetic Manufacturer segment.
Location:Coolum Beach, Sunshine Coast, QLD
Hours:Monday to Friday, 7:00am–3:00pm
Start:Immediate
Sales Administrator
About Private Label Dynamics
Private Label Dynamics is an Australian cosmetic manufacturer producing premium Australian-made haircare, skincare, personal care and pet care products for brands across Australia and internationally.
We help salons, entrepreneurs, retailers and established businesses create and grow their own brands through Private Label, Custom Formulation, manufacturing, branding and fulfilment.
As we continue to grow, including our planned expansion into the United States, we're looking for someone commercially minded to help us convert more opportunities, strengthen customer relationships and grow the value of our existing customer base.
About the Role
This is an internal role supporting all facets of sales and marketing.
You will input and qualify all sales and leads and farm them onto the next stage.
PLD receives enquiries from recent brands, salons, established businesses, retailers, distributors and international customers.
A major part of the role will also be working with existing and previous customers.
We're looking for someone who can build trust, communicate professionally and develop long‐term commercial relationships.
Key Responsibilities
Manage incoming sales enquiries across website, email, phone and social channels
Qualify leads and identify strong commercial opportunities
Speak with prospective customers by phone, email and video call




Understand customer needs and guide them through PLD's Private Label and Custom Formulation options
Follow up enquiries, quotes, samples and opportunities consistently
Maintain PLD's sales pipeline and CRM
Re‐engage previous enquiries and dormant customers
Identify opportunities to increase spend from existing customers
Encourage range expansion and additional SKUs
Identify suitable Private Label customers for Custom Formulation
Develop relationships with salons, retailers, brands, distributors and other business customers
Work directly with the Director on larger accounts and commercial opportunities
Track sales activity, conversion rates, pipeline value and customer revenue
Help improve sales systems, follow‐up processes and customer workflows
Support future Australian and international business development
What We're Looking For
Ideally, you'll have experience in:
Excel
CRM (Hubspot)
Reporting
Xero or similar accounting packages.
Customer relationship management
Lead qualification
Sales follow‐up
Experience in manufacturing, beauty, cosmetics, haircare, skincare, wholesale, e‐commerce or consumer products would be highly regarded, but industry experience is not essential.




The Person We're Looking For
You'll be someone who:
Enjoys sales and building customer relationships
Is confident speaking with business owners
Follows up consistently
Is commercially minded
Is organised and accountable
Takes initiative
Understands the difference between a good lead and a poor‐fit lead
Can identify opportunities without being pushy
Is comfortable using CRM systems and technology
Looks for ways to improve systems and processes
Is ambitious and wants to grow with the business
We want someone who can understand a customer's business, identify where PLD can genuinely help them and build a long‐term relationship.
What Success Looks Like
Success will be measured by:
More qualified enquiries converting into customers
Consistent enquiry follow‐up
Increased revenue from existing customers
Reactivation of valuable past customers
Stronger customer retention
A well‐managed and visible sales pipeline
Why Join Private Label Dynamics?
You'll work directly with the Director and have a genuine opportunity to influence the growth of the business.
PLD is continuing to expand in Australia and internationally, including plans to establish operations in the United States.
For the right person, there is significant prospect to grow with the company and become involved in larger accounts, business development and international expansion.
We work hard, move quickly and have big ambitions, while maintaining a supportive and positive workplace.
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📌 Sales Administrator (Queensland)
🏢 Important Business
📍 Queensland