Service Administrator - Fire Protection
East Melbourne, VIC
Full Time - Leading Fire Protection contractor
A well established fire protection contractor delivering projects and service works across commercial, infrastructure, and complex environments.
Due to continued growth, they are looking to bring on a highly organised Service Administrator to support their service division, working closely with technicians, supervisors, and clients to ensure the smooth delivery of maintenance and service operations.
This is a great opportunity to join a business with a solid pipeline of work and long-term stability, offering exposure to a range of high-profile projects and clients.
Key Responsibilities
Coordinate and schedule service technicians across multiple sites
Manage incoming service requests, emails, and client enquiries
Raise and manage work orders, quotes, and service documentation using Uptick
Maintain accurate records in Uptick and ensure compliance tracking
Liaise with clients, subcontractors, and internal teams to support delivery




Assist with invoicing, reporting, and general administrative support
Ensure service works are tracked and completed in line with contractual and compliance requirements
About You
Previous experience in fire protection in a Service Administrator / Service Coordinator role
Previous experience with and a strong understanding of Uptick is required
Strong organisational skills with the ability to manage multiple priorities
Confident communicator, comfortable liaising with clients and field teams
High attention to detail and accuracy
Proficient in Microsoft Office
What's on Offer
Join a well-established and growing contractor with a strong reputation
Supportive team environment with clear structure and processes
Long-term career progression within the fire protection industry
Competitive salary package aligned with experience
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📌 Fire Service Administrator (Melbourne)
🏢 New Venture Recruitment
📍 Melbourne