Job Description
Entry Level Administration Officer (Construction & Building)
Join a trusted leader in the building certification industry, and play a key role in shaping safe and compliant communities.
Professional Certification Group (PCG) is a leading provider of building approval services across Queensland, Victoria, and New South Wales, we proudly support a diverse client base and uphold a reputation for quality, compliance, and exceptional customer service.
We are currently seeking a full-time Administration Officer to join our friendly and professional team at our Brisbane office.
Why Join Us?
Be part of a supportive, friendly team
Receive complete and comphrensive on the job-training
Gain valuable industry experience
Contribute to a growing and well-regarded company
Long-term career opportunities available for the right candidate
Ongoing training and development opportunities to help grow skills and knowledge in the Certification industry
Flexible work arrangements after training is completed
Competitive salary, Employee Assistance Program, bonus annual leave day, Free parking and more...
About the Role
In this dynamic and rapid-paced role, you will support our building approval process through accurate and efficient administration.
You'll be the backbone of our approval process, working closely with certifiers,



clients, and government bodies to ensure smooth and timely progression of applications and inspections.
Key Responsibilities
Working to keep our applications moving and clients informed every step of the way, your day could include:
Lodge applications, inspection documents and details into internal software
Liaise with local councils and government departments to process searches and minor applications
Check and verify certificates and inspection notices for accuracy and completeness
Coordinate and issue final certificates once all inspections and documents are complete
Manage inspection bookings and scheduling to ensure efficiency
Provide general advice and support to clients throughout the application process
Maintain positive, professional relationships with clients and team members
About You
Strong work ethic and reliable
High attention to detail and excellent organisational skills
Exceptional phone manner and customer service skills
Ability to multi-task and prioritise effectively
Professional, positive and approachable communication style
Proficient with Microsoft Office (Word, Excel, Outlook)
Experience in the construction or building industry is an advantage but not essential

📌 Entry Level Administration Officer (Construction & Building) (Queensland)
🏢 Professional Certification Group
📍 Queensland