I-66 Express Mobility Partners in Virginia is seeking a Customer Service Manager to plan, measure, and execute customer service operations for the I66 EMP program.
The role oversees supervisors, team leads, and vendor agents supporting inbound/outbound calls, payments, case management, and customer experience.You will drive performance through KPIs, maintain consistency across sites, and manage vendor relationships and budgeting while ensuring compliance and high customer satisfaction.
#J-*****-Ljbffr
📌 Customer Service Manager - Multi-Site & Vendor Ops (Sydney)
🏢 Ferrovial Services Australia
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.