DescriptionAWS Enterprise Support includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments.
Customers innovate with AWS Enterprise Support and our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center.
You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.DescriptionAWS Enterprise Support includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments.
Customers innovate with AWS Enterprise Support and our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center.
You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.AWS Enterprise Support customers rely on us when running their business critical workloads on the AWS platform, and our Technical Account Managers (TAMs) and cloud support engineers are the primary daily touch-point for those customers.
Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and internet companies.
Unlike most support organizations,



AWS Support is a self-standing business with revenue and P&L; responsibility and one of the fastest growing businesses within AWS.Key job responsibilitiesManage and optimize the opportunity pipeline for both new businessIdentify and analyze pipeline patterns to inform strategic business decisionsPrepare and present business reviews to the senior Sales and BD management teamDesign and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovationEarn Trust with key stakeholders from CxO level to technical decision-makersPartner closely with Account Managers to review and qualify opportunities, ensuring proper tracking through SFDCDrive engagement with AWS Global Sales (AGS) teams to maximize enterprise support adoptionDrive the creation and promotion of customer success stories and case studiesIn collaboration with Field Enablement, create training programs to ensure sales teams can articulate the value proposition of AWS Enterprise SupportCollect and channel customer feedback to drive continuous product improvementsCollaborate with global teams to implement strategic initiatives and best practicesSupport the implementation of new programs acceleration and Enterprise Support pricing promotionsA day in the lifeSupport the implementation of current programs acceleration and Enterprise Support pricing promotionsBasic Qualifications7+ years of developing,



negotiating and executing business agreements experience7+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience7+ years of Go-To-Market, Business Development, Sales, or Consulting experiencePreferred QualificationsExperience as a founder or executive focused on related segments, or as a practice leader or business unit ownerExperience working in a sales organizationAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.nullCompany - Amazon Web Services Australia Pty LtdJob ID: A********
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📌 Aws Support Business Development Manager, Anz Enterprise Support, Enterprisesupport, Anz (Melbourne)
🏢 Amazon Web Services (AWS)
📍 Melbourne