PGP Consulting is a progressive boutique accountancy firm based in the heart of Melbourne CBD.
We are driven by a commitment to caring for our clients and caring for our staff.
We pride ourselves on our ability to integrate with our clients businesses and deliver exceptional accounting, tax, and advisory services.
We have an ever-growing client base that is dynamic and varied and we are seeking a Receptionist to complement the administration team that is passionate about the industry and has a strong customer focus.
This year, PGP Consulting achieved an outstanding Net Promoter Score (NPS) for overall employee satisfaction, reaching an impressive +75!
They say scores between +10 and +30 are considered 'good,' while those between +50 and +70 are considered excellent.
Additionally, PGP Consulting are proud to hold the Great Place To Work certification which is an international benchmark where employees trust the people they work for, have pride in the work they do, and enjoy the people they work with.
About You
We are seeking a friendly, reliable receptionist for an entry-level role, ideal for someone who enjoys interacting with people, is confident speaking to clients on the phone and wants to build a long-term career in a professional services environment.
You will be the first point of contact welcoming clients and visitors, supporting the day-to-day administrative duties.
Key Responsibilities
Reception and front-of-house
Greet and welcome clients
Maintain a tidy reception area and office space
Manage incoming and outgoing mail,
mailbox management and deliveries
Answer and direct incoming phone calls in a professional and timely manner
Administration support
Support and manage general admin tasks
Coffee runs for Partners, Clients and team training workshops
Help coordinate simple office requirements such as stationery and supplies
Assist with Lodgement of Tax Returns & Activity Statements
Experience
Full training will be provided on all our internal software however it is advantageous if you have experience with:
Microsoft Word
Microsoft Outlook
Basic Database Entry
Basic Customer Service skills
Experienced working in an office environment
Before applying you must have Australian work authorisation.
Qualities
You bring a positive energy, professional and well-presented
Eager to learn
Good communicator in-person and over the phone
Strong attention to detail and organised
Punctuality is a must
Enjoy working in a team environment
We strive to provide a positive and secure working environment and have a strong focus on the health and well-being of our employees.
The Team
We host various fun team activities and events throughout the year to inspire our staff and celebrate the achievements of the Firm and of our people.
Most recently we have done the Escape Room Challenge, Hot Yoga, 9 Hole Golf and Driving Range, the Amazing Race and Axe Throwing just to name a few.
We also reward our full-time employees with the day off for their birthday without impacting annual leave entitlements.
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