We are seeking a friendly, organised, and reliable Administration Assistant to become an significant part of our close-knit team. This role is ideal for someone who enjoys being the first point of contact and providing administrative support in a busy manufacturing environment.
Key responsibilities
Answering and directing incoming phone calls
Greeting visitors and customers in a skilled and welcoming manner
General administration including data entry, filing, and record keeping
Assisting with purchase orders, invoices, and job documentation
Supporting management and production staff with administrative tasks
Email correspondence with customers, suppliers, and internal staff
Maintaining a tidy and organised reception and office area
About you
Previous experience as a receptionist or administration assistant is preferred but not essential
Robust communication and customer service skills
Excellent organisational skills and attention to detail
Ability to multitask and work well in a hands-on, fast-paced setting
Friendly, dependable, and a team-focused attitude
Secure role with a long-established, family-owned business
Supportive and respectful workplace culture
Training and guidance provided
Long-term employment opportunity for the right person
About us
We are a family-owned Sheetmetal manufacturing business based in Heidelberg West, proudly operating for over 40 years. We specialise in both production work and custom fabrication and have built a strong reputation for quality, reliability, and long-term customer relationships. Our team values loyalty, teamwork, and a supportive working environment.
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