National Australia Bank is seeking a Consultant, Change Governance & Delivery to lead strategic change initiatives across Fraud Operations.
Reporting to the Manager Change Governance & Delivery, you will influence process transformation and embed lasting improvements.
You'll bring hands‐on experience in designing scam investigation processes, running delivery squads, and collaborating with Fraud Operations, Contact Centre and Risk teams to deliver tangible customer outcomes.
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📌 Fraud Change Governance & Delivery Consultant Melbourne
🏢 National Australia Bank
📍 Melbourne
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