Project OfficerClerk Grade: 7/8Employment Type: Ongoing, Full-timeLocation: Sydney (McKell), Parramatta or Gosford – with hybrid and adaptable working arrangements availableAbout usThe Long Service Corporation (LSC) is a standalone agency within the Department of Customer Service.
LSC manages portable long service leave schemes for the building and construction industry and the contract cleaning industry, and is preparing to launch a third scheme for the Community Services Industry (CSI).
You will join the Digital and Program Delivery team, supporting the delivery of current schemes and associated systems and processes, and contributing to continuous improvement initiatives across existing schemes.About the roleAs a Project Officer, you will perform project management and support activities that contribute to the development and delivery of a range of projects to meet business objectives.
You will support project leads and work across multiple initiatives, helping ensure projects are delivered on time, within scope, budget and quality expectations.Key accountabilities:Coordinate and implement project activities applying sound project management principlesProvide project management and administrative support to project leads and teamsSupport the delivery of projects in line with agreed timeframes, budgets, scope and quality standardsDevelop and maintain effective relationships with customers, stakeholders and vendorsCoordinate working groups, meetings and consultations to support project deliveryPrepare and maintain project documentation and contribute to reporting, monitoring and evaluation activitiesUndertake research and analysis, preparing briefs and reports to support informed decision‐makingKey challengesBalancing competing demands across multiple projectsManaging day‐to‐day project activities while identifying,



managing and escalating risks and issues as To be successful in this role, you will demonstrateThis role requires a candidate with demonstrable end-to-end project delivery experience, grounded in recognised project management disciplines and methodologies.The implementation and handoverDevelop and manage project plans, budgets, and delivery schedulesEffectively manage stakeholders, including structured stakeholder mapping and engagementIdentify, manage, and mitigate risks, issues, and changes throughout the project lifecycleThis role is focused on delivering a specific new platform.
As such, experience delivering digital transaction or portal-based solutions (e.g. web transactions, customer portals, or applications) is essential.Provide project and administrative support to help teams deliver agreed outcomes on time, within budget and scope, and to quality standards.Build and maintain effective relationships with customers, stakeholders and vendors through clear communication, negotiation and issues management.Coordinate working groups, committees and consultations to support information sharing and project delivery.Prepare and maintain project documentation, reports and monitoring information, and identify emerging risks and issues.Undertake research and analysis, identify trends and prepare briefs to support informed decision-making and planning.
Salary Grade 7/8, with the base salary for this role starting
at $120,478 base plus superannuation.




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A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Tuesday, 6 October (9.59am)
Careers at Department of Customer ServiceA career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our excellent state.
Belong in our diverse and inclusive
workplace The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.You can view our full diversity and inclusion statement here.We provide adjustments to the recruitment process for candidates, including individuals with disability.
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📌 Project Officer (New South Wales)
🏢 the original
📍 New South Wales