Founded in **** in Milan, Mapei is a leading global chemical manufacturing company serving the construction industry worldwide.
We've contributed to some of the world's most important architectural and infrastructural projects, with over €4 billion turnover in **** and operations spanning 57 countries across 5 continents.
The company employees over 13,000 staff worldwide.We're excited to announce the opening of our recent state of the art manufacturing plant in Truganina, Victoria in ****, creating exciting growth opportunities.As a market leader, we're proud to be ranked among "World's Best Employers" by Forbes and Statista, recognised for our excellence in corporate impact, talent development, gender equality, and social responsibility.About the Opportunity:As the Dispenser Service Technician, you will be responsible for the field-based technical service and customer support for dispensing equipment, including installation, maintenance, troubleshooting, and optimisation to ensure reliable operation and customer satisfaction.Main Duties and ResponsibilitiesInstall, assemble, calibrate,maintain, and repair dispensing equipment (electrical, mechanical, pneumatic)Perform preventative and reactive maintenance to ensureoptimalequipment performanceDiagnose faults and completetimelyrepairs to minimise downtimeSupport customers on correct equipment use and basic maintenancePlan and execute installations efficiently in collaboration with the supervisorBuild strong customer relationships to support contract retention and growthProvide on-site technical support and resolve equipment/application issuesRespond promptly to service requests (including on-call and occasional travel)Partner with Sales to support customer needs andidentifyimprovement opportunities.About You:As the dedicated Dispenser Service Technician, you will have experience in installing, maintaining, troubleshooting, and repairing dispensing equipment.
You will take pride in ensuring machinery operates safely, efficiently, and reliably to minimise downtime and support an overall smooth process.What You Bring:Strong mechanical and electrical aptitude (wiring, plumbing, pneumatics)Ability to troubleshoot, analyse, and resolve technical issues independentlyStrong organisational, planning, and problem-solving skillsCustomer-focused with ability to manage competing prioritiesEffective communication, stakeholder engagement, and conflict resolution skillsCompetent in Microsoft Office and service reporting systemsWillingness to travel within Australia.Why Choose Mapei?
Job Security & GrowthJoin a stable, growing company with 87 years of success and substantial expansion plans.
Our upcoming Melbourne facility opening in **** creates exciting career advancement opportunities.Global RecognitionBe part of a company recognized as one of the "World's Best Employers" by Forbes and Statista and World's best Companies" In **** as ranked by TimeCompetitive PackageWe offer a competitive remuneration package designed to attract outstanding candidates, reflecting the pivotal nature of this role.LocationBased at our Truganina facility in Melbourne.
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📌 Dispenser Service Technician (Melbourne)
🏢 Mapei
📍 Melbourne