Holly & Ivy is looking for experienced and enthusiastic Seasonal Casual Retail Team Members to join our stores at Highpoint and Westfield Doncasterfor the Christmas season.
We're looking for confident retail people who love providing exceptional customer service, working with beautiful products and being part of the energy of Christmas retail.
Successful applicants will be based at either our Highpoint or Westfield Doncaster store, depending on their preferred location, availability and our rostering requirements.
About the role
As part of our seasonal retail team, you'll help deliver a warm and memorable Holly & Ivy experience for every customer.
Key responsibilities
Providing friendly, confident and attentive customer service
Assisting customers with product selection and purchases
Processing sales accurately through our POS system
Replenishing stock and maintaining merchandising standards
Keeping the store beautifully presented throughout the day
Receiving, unpacking and moving stock as required




Assisting with opening and closing procedures
Supporting the team during busy Christmas trading periods
About you
Previous experience in a fast-paced retail environment
Solid customer service and communication skills
Confidence using POS systems and processing transactions
Excellent presentation and attention to detail
A proactive, hands‐on approach
Reliability and strong time management
The ability to work independently and as part of a team
Confidence working in a busy environment with multiple customers
Previous retail experience is essential
About us
Holly & Ivy is an Australian seasonal décor brand specialising in Christmas and other key seasonal celebrations.
Our stores are filled with statement decorations, ornaments, wreaths, garlands, tableware and gifts designed to bring the magic of the season to life.
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📌 Seasonal Casual Retail Team Members (Melbourne)
🏢 Holly And Ivy
📍 Melbourne