The Housekeeping Manager is responsible for leading all housekeeping functions across the resort, ensuring the highest standards of cleanliness, presentation and guest readiness are consistently achieved.
The role oversees room presentation, public areas, staffing, training, inventory control, contractor management and departmental performance while fostering a positive and productive team culture.Key responsibilitiesLead, coach and support housekeeping supervisors and room attendantsRecruit, train and onboard new team membersDevelop a positive, accountable and engaged team cultureConduct performance reviews and provide ongoing coachingFoster a workplace aligned with the Trentham Waters Resort Experience CodeEnsure guest villas are presented to exceptional standardsMaintain cleanliness and presentation of all public areas and guest facilitiesConduct regular inspections and quality auditsManage guest feedback relating to housekeeping servicesDrive continuous improvement in service delivery and presentation standardsAbout youPrevious experience in a housekeeping leadership role within hospitality, hotels,
resorts or accommodation propertiesDemonstrated leadership and team management experienceStrong organisational and planning skillsAbility to develop productive systems and work processesStrong communication and interpersonal skillsCurrent Driver LicenceAvailability to work weekends as operationally requiredAbout usTrentham Waters Resort is a Palm Springs-inspired luxury resort located 15 minutes from Mildura on the Murray River.
Featuring luxury villas and spacious drive-through caravan sites, premium amenities, lagoon pool with splash park, poolside restaurant dining, and 80 acres of river frontage and natural bushland.
At Trentham Waters Resort, we live by our Experience Code: Guests First, Always.
Pride in Place.
Effortless Excellence.
Together, We Shine.Full-time employment with competitive salaryTeam events and social activitiesCareer development opportunities for the right candidateA supportive and collaborative team environmentThe opportunity to work at Mildura's most exciting new premium resortStunning villas and guest amenities surrounded by extensive gardens and open lawns
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