DescriptionThe OpportunityLooking to start or grow your career with a global organisation that values development, progression and purpose?
Join Crawford as an Administration Assistant and gain hands-on experience in a supportive, high-performing team while helping people and businesses recover from life's unexpected events.Based in Newcastle, this role offers structured training, exposure to a variety of business functions, and genuine opportunities to build a long-term career within the insurance and claims industry.
What's In It For You?
Join a global organisation known for developing and investing in its people Hybrid working arrangements (3 days in the office, 2 days from home) for greater flexibility Comprehensive training and ongoing support, with no insurance experience required Be part of a friendly, supportive team that celebrates success and helps each other grow Explore long-term career opportunities across Crawford's national and global network Why Crawford?
For more than 80 years, Crawford has been helping people, businesses and communities recover from loss.
As a global leader in claims management and outsourcing solutions, we offer more than just a job.
We provide meaningful work, ongoing development and opportunities to build a rewarding long-term career.
Our people benefit from the scale and stability of a global organisation while enjoying the support, collaboration and close-knit culture of a local team.




What You Will Be DoingAnswering calls and responding to email enquiriesSupporting clients and stakeholders throughout the claims processAssisting with reports, documentation and general administrative tasksManaging shared inboxes and calendarsCoordinating information and supporting day-to-day team operationsProviding exceptional customer service to internal and external stakeholders What We Are Looking ForEssentialPrevious administration and/or customer service experienceStrong communication skills, both written and verbalExcellent organisational skills and attention to detailA proactive attitude with a willingness to learnDesirableExperience using Microsoft Office, particularly ExcelExposure to insurance, claims or professional services environments Growth opportunities at CrawfordWe are committed to helping our people grow and build rewarding careers.
Depending on your interests and career goals, opportunities may include:Internal and External Claims Adjuster positionsLeadership and specialist career pathwaysCross-functional opportunities across departments including TPA, HR, Technology and OperationsNational and international career opportunities within the wider Crawford network If you are looking for a role that offers training, support and long-term career opportunities, we would love to hear from you.
Simply submit your resume and apply today.

📌 Administration Assistant (New South Wales)
🏢 Crawford
📍 New South Wales