You will take ownership of the patient journey, from the first enquiry through to treatment follow-up, retention and ongoing care.
You will identify where opportunities are being overlooked, understand why patients disengage and develop considered strategies that lead to measurable improvement.
This is a hands-on role requiring more than ideas and reports.
You will implement initiatives, engage the team and remain accountable for ensuring agreed strategies are followed through.
Key responsibilities
Oversee the complete new-patient journey and personally manage important enquiries
Develop thoughtful and effective systems for treatment follow-up
Improve recall engagement, patient retention and reactivation
Evaluate marketing performance and the quality of incoming enquiries
Identify opportunities and weaknesses throughout the patient journey
Strengthen front-office communication through coaching and guidance
Monitor key growth indicators and translate data into practical action
Work as a trusted right-hand person to the owner, turning priorities and ideas into well-executed initiatives
About you
Substantial dental industry experience is essential
Understanding of dental terminology, comprehensive treatment and how patients move through a dental practice
Exceptional communicator who builds trust naturally with patients, clinicians and team members




Demonstrated experience in dental practice growth, treatment coordination or patient conversion
Strategic and analytical thinking, supported by confidence with numbers
Ability to recognise opportunities others may overlook
Strong organisation, initiative and consistent follow-through
Confidence to work independently and take ownership of outcomes
Ability to influence, coach and bring people with you
Professional maturity, discretion and emotional intelligence
About us
An established private dental business seeking an accomplished Dental Practice Growth Strategist to work closely with its owner.
The practice offers an established patient base with significant growth potential, an experienced and long-standing team, advanced clinical and digital technology, and exposure to implant, clear-aligner, cosmetic and comprehensive dentistry.
A position with genuine influence and the opportunity to shape the role
A close working relationship with the owner
Autonomy to investigate opportunities and implement meaningful improvements
An established patient base with significant growth potential
An experienced and long-standing team
Advanced clinical and digital technology
Exposure to implant, clear-aligner, cosmetic and comprehensive dentistry
A patient-centred setting committed to quality and long-term relationships
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📌 Dental Practice Growth Strategist (Sydney)
🏢 Ashfield Dental Centre
📍 Sydney