Job Description
Looking to take the next step in your customer service career?
We are currently seeking a Customer Service Officer to join a leading financial services organisation supporting customers across Brisbane's western suburbs.
This is a fantastic opportunity for someone who enjoys helping others, building relationships and delivering exceptional customer experiences in a professional setting.
Whether your background is in retail, hospitality,telecommunications,travel, banking or another customer-focused industry, we'd love to hear from you.
About the Role
As a Customer Service Officer, you will play a key role in providing outstanding service and support to customers while contributing to a positive team workplace.
Your responsibilities will include:
Delivering exceptional face-to-face customer service
Processing customer transactions accurately and efficiently
Assisting customers with a range of everyday enquiries
Building strong customer relationships through meaningful interactions
Promoting digital solutions and self-service options where appropriate
Maintaining compliance and operational standards
Supporting branch and team objectives
About You
To be successful in this role, you will have:
Previous experience in a customer-facing role
Robust communication and relationship-building skills




A positive, professional and approachable manner
Excellent attention to detail
Confidence using technology and learning new systems
The ability to work effectively both independently and as part of a team
Experience gained in retail, hospitality, customer service, contact centres, banking, airlines, telecommunications or sales environments will be highly regarded.
What's On Offer?
$***** per hour plus superannuation
Full training and ongoing support
Opportunity to gain experience within financial services
Dynamic and customer-focused environment
Ongoing casual opportunity
Valuable career development and transferable skills
If you enjoy helping people and thrive in a customer-focused environment, we'd love to hear from you.
Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability.
Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.

📌 Teller (Queensland)
🏢 MPG
📍 Queensland