We are seeking a candidate to be our receptionist and administrative assistant. This is a full time position (38 hours per week), working Monday to Thursday, with every Friday off.
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Due to our clients’ ethnicity, the role requires someone who is fluent in English and speaks Arabic.
Key responsibilities /n
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Answering phone calls, handling enquiries and booking appointments
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Greeting clients and visitors as they arrive
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Processing payments – including Medicare bulk billing and invoicing compensation insurers
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Preparing and sending reports and other correspondence
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Maintaining office cleanliness
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About you /n
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2+ years experience in a similar role (or equivalent TAFE certification), preferably using Zanda Health (formerly Power Diary)
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Excellent computer skills, particularly with Word and Chrome/Edge/Firefox
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Excellent verbal communication skills, both in person and over the telephone
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Excellent written communication skills, including spelling and grammar
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Excellent interpersonal and client service skills
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The ability to follow existing procedures, but to exercise initiative when appropriate
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Time management & organisational skills to handle multiple tasks and ensure reports are completed in a timely manner
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Robust attention to detail
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Hold, or be able to obtain, Police and Working with Children checks
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About us /n
We are a long-established private Counselling Practice in Bankstown (near trains/buses), dealing with a variety of Australian and Middle Eastern clients.