Toowoomba Cardiac Centre currently has two positions available. Full time Medical Receptionist (38 hours a week) and Part time Medical Receptionist (24 hours a week). We are a busy specialist practice providing comprehensive and compassionate care to improve the experience and outcomes for patients.
As a team, we provide exceptional service to our patients with a caring nature and professionalism at all times.
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Key responsibilities
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Providing first line contact with patients in a friendly and courteous manner via telephone, email, and face-to-face interactions
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Attending to general daily email enquiries from patients and surgeries
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Preparing and running our Clinics
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Preparing admission paperwork and quotes for patients
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Emailing theatre lists for scheduled surgeries
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Liaising with Hospitals, Anaesthetists, Medicare & other health providers
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Data entry and scanning of medical documents
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Proof reading of letter correspondence back to referring Doctors
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About you
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Qualified administrative skillset and ideally experience within the Healthcare Industry
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Professionalism and confidentiality
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Excellent patient service and communication skills
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A professional appearance and exceptional spoken and written English
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Mature minded, caring & an understanding nature
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A team player who is always happy to help their colleagues
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Meticulous attention to detail
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Knowledge of health fund billing, Medicare & DVA
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Punctuality and being flexible with hours (when needed)
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Being able to prioritise, being highly organised and thinking one step ahead
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📌 Medical Receptionist Full Time + Part Time Toowoomba
🏢 Toowoomba Cardiac Centre
📍 Toowoomba
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