Located in Coolangatta QLD 4225, Espresso Cooly, operated by The Trustee for Sun's Family Trust, is currently seeking an experienced and dedicated Restaurant Manager to oversee day-to-day operations and support the efficient delivery of food and beverage services.
/n Key Responsibilities
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Managing the day-to-day operations of the venue to ensure efficient and skilled service.
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Supervising, training and coordinating front-of-house staff.
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Coordinating staff rosters, shifts and daily staffing requirements.
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Monitoring customer satisfaction and responding professionally to enquiries, feedback and complaints.
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Managing stock levels and coordinating the ordering of food, beverages and other supplies.
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Liaising with kitchen and front-of-house staff to ensure effective service delivery.
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Monitoring operational costs and assisting with budgeting and cost control.
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Maintaining high standards of cleanliness, presentation and customer service.
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Overseeing reservations, table service and customer flow during service periods.
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Ensuring compliance with food safety, hygiene, workplace health and safety and applicable hospitality requirements.
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About You /n
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At least 1 year of relevant experience in restaurant management or a similar hospitality management role.
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Solid leadership, staff supervision and team management skills.
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Sound knowledge of food and beverage operations.
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Excellent organisational and time management skills.
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Strong customer service and interpersonal communication skills.
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Good understanding of stock control and day-to-day venue operations.
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Sound knowledge of food safety, hygiene and workplace health and safety requirements.
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Ability to work effectively in a busy hospitality environment.
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Strong problem-solving skills and attention to detail.