Hostplus Pty is seeking a Resolutions Officer on a 12-month fixed-term basis to manage AFCA complaints, coordinate investigations, and craft well-supported responses for members.
You will work across stakeholders to gather information, identify trends, and drive improvements in complaints handling and governance within our superannuation services.The role emphasizes accuracy, member-centric communication, and collaboration, with opportunities to deepen experience in financial services
#J-*****-Ljbffr