Cx Capacity & Incident Lead (Ai-Driven Ops) (New South Wales)

Cx Capacity & Incident Lead (Ai-Driven Ops) (New South Wales)

24 Sep
|
EatClub
|
New South Wales

24 Sep

EatClub

New South Wales

EatClub in Australia is seeking a CX Special Projects & Capacity Manager to own how we prepare for and respond to unusual volume.
You will build capacity models, contractor benches, and clear guidance to keep incidents running smoothly without heroics.
You will coordinate with CX, Product, Engineering, and Payments, track workloads, and drive continuous improvement of workflows and AI-assisted tools.
A hands-on leader who thrives in a fast-growing, high-volume setting will excel.
#J-*****-Ljbffr

📌 Cx Capacity & Incident Lead (Ai-Driven Ops) (New South Wales)
🏢 EatClub
📍 New South Wales

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