THE TRUSTEE FOR MKIM INVESTMENT DISCRETIONARY TRUST – Penrith NSW
Dental Practice Manager – Established & Growing Dental Practice
Blue Mountains / Western Sydney, NSW
Attractive Salary Package + Sign-On Incentive for the Right Candidate
The Opportunity
An established, busy and progressive dental practice in theBlue Mountains / Western Sydney regionis seeking an experienced and highly capableDental Practice Managerto lead its team and oversee the day‐to‐day operations of the practice.
This is an excellent opportunity for an experienced dental professional who enjoys leadership, accountability, developing people and creating systems that allow a practice to operate at a consistently high standard.
The practice is well established, continues to grow and has invested significantly in modern technology, systems, training and the patient experience.
We are looking for someone who wants to take genuine ownership of the role rather than simply manage the day‐to‐day.
All applications will be treated with strict confidentiality.
About the Role
As Practice Manager, you will work closely with the Practice Principal and take responsibility for the operational performance of the practice.
You will lead the administrative and clinical support teams, develop systems, maintain accountability and help create an organised, positive and high‐performing workplace.
Your responsibilities will include:
Leading, supporting and developing the dental assisting and front office teams
Recruitment, onboarding, training and ongoing staff development
Conducting regular team meetings, morning huddles and performance reviews
Managing staff rosters, leave and day‐to‐day staffing requirements
Maintaining clear systems, protocols, checklists and accountability measures
Overseeing appointment book efficiency and practice workflow




Monitoring key practice KPIs and identifying opportunities for improvement
Improving patient communication, service and overall patient experience
Managing patient concerns professionally and proactively
Overseeing stock, inventory and supplier relationships
Ensuring outstanding presentation and organisation throughout the practice
Supporting accounts, billing, debt management and financial reporting
Maintaining compliance with infection control, WHS, privacy and relevant healthcare regulations
Working closely with clinicians to ensure efficient clinical operations
Supporting marketing initiatives, patient retention and practice growth
Identifying operational problems and implementing practical solutions
Reporting regularly to the Practice Principal on performance, staffing and operational matters
About You
We are looking for someone who isorganised, proactive and confident leading a team.
You will ideally already have experience managing a busy dental practice and understand the unique challenges involved in coordinating clinicians, reception, dental assistants, patients and the appointment book.
You are someone who notices what needs to be done and takes action.
You will have:
Previous experience as aDental Practice Manager, Practice Coordinator, Front Office Coordinator or senior dental administrator
Strong leadership and people‐management skills
Excellent organisational and time‐management abilities
Strong written and verbal communication skills
Confidence having difficult conversations and maintaining accountability




A high level of attention to detail
A robust understanding of the patient journey and patient experience
Experience with dental practice management software
An understanding of dental terminology and treatment workflows
Strong computer and administrative skills
The ability to prioritise effectively in a busy environment
A professional, positive and solutions‐focused approach
Previous dental management experience will be highly regarded.
Formal Practice Management qualifications are advantageous butnot essential where substantial dental experience can be demonstrated.
The Person We Are Looking For
Our ideal Practice Manager is someone who:
Leads by example
Takes ownership
Communicates clearly
Holds themselves and others accountable
Remains calm under pressure
Builds a positive team culture
Enjoys developing people
Is comfortable implementing systems and change
Has high professional standards
Understands that exceptional patient care and strong business performance go hand in hand
What We Offer
For the right candidate, we offer:
Attractive remuneration based on experience
Sign‐on incentive available
A senior leadership position with genuine responsibility
Direct access to and support from the Practice Principal
A modern and progressive working environment
Established systems with opportunities to further improve them
Ongoing professional development
Management and leadership training opportunities
Support for relevant external courses and education
Modern dental technology and equipment
A growing practice with genuine career progression opportunities
The opportunity to make a meaningful impact on the future direction of the practice
All enquiries and applications will be handled in strict confidence.
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📌 Dental Practice Manager (Sydney)
🏢 THE TRUSTEE FOR MKIM INVESTMENT DISCRETIONARY TRUST
📍 Sydney