About the RoleThis permanent, full-time role is the primary point of contact for customers visiting Rylock and suits someone confident engaging with a wide range of clients.
You will respond to incoming leads and provide personalised solutions for residential projects, from simple renovations to dream homes, supporting clients throughout their sales journey.
Working closely with the Sales Manager, you will help ensure the Coburg North showroom operates smoothly.
You must be highly organised, able to follow instructions and willing to use your initiative to improve processes.
This on-site role requires attendance five days a week, including Saturdays.Key Responsibilities will include:Showroom assistance, product presentation and demonstration to incoming CustomersAnswer incoming calls and emails in a timely manner and assist clients with their queriesEffectively create quotes and present to prospective customersMaintain adequate systems/records to enable efficient follow-up of all quotesSales order recording, reporting, and process administrationAchieve a Sales Budget and work towards KPI'sSupporting Authorised Rylockcare Installers including processing all quotes/sale for these accountsCompleting Weekly Sales Reporting and Regular Communication with the Sales ManagerAttendance at Regular Meetings and providing Constructive Input and IdeasPerformance Reporting, Communication and FeedbackAssisting the Sale Consultants in their duties from time to time, as instructed by the Sales ManagerSaturday work is required for this roleShowroom maintenance,
ordering office supplies, refill marketing collateral as required etcAll further Office Administrative Duties as delegated by the Sales Manager from time to timeThe Ideal CandidateYou should be a technically minded, motivated and positive individual.
You will be a team player who can adapt to your workplace.
You'll have excellent administration skills, be a "people person" who isn't afraid to pick up the phone, approach customers and go the extra mile to provide great customer service.
You want to work for a company that values their employees and rewards them for the efforts they put in.
You want room for career progression and a friendly, supportive work environment.Skills and Experience required:Strong Administration skills with a high level of attention to detailHighly organised with great people skillsNot afraid to answer calls, approach customers and go the extra mile to get the job donePossess excellent technical aptitudeAble to make decisions from an objective perspectiveBe a dependable individual and a team player, able to follow instructionsProficient with MS Office Suite, especially Word, Excel and OutlookMinimum 2 years' experience in a similar role is preferredThis is a long term position for someone who is committed to a future within Rylock.
The successful candidate will be offered excellent career development along with progression opportunities once results are proven.
A Salary Package of $94K (Inc. Super) plus commission is on offer.
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