Cape Reef Hotel pty ltd - Cape Tribulation QLDOverseeing the day-to-day operations of the accommodation and hospitality side of the business, supervising, coordinating and supporting staff across accommodation, housekeeping, guest services and other operational areas.Key responsibilitiesSupervising, coordinating and supporting staff across accommodation, housekeeping, guest services and other operational areasPreparing staff rosters and allocating daily dutiesRecruiting, training and supporting staff as requiredMonitoring service standards and ensuring a positive guest experienceHandling guest enquiries, feedback and complaintsCoordinating accommodation operations, bookings and guest requirementsMonitoring stock levels and coordinating the ordering of suppliesLiaising with management, suppliers and contractorsAssisting with budgets, operational costs and general administrationEnsuring workplace procedures, health and safety requirements and company policies are followedAbout youPrevious experience in accommodation or hospitality management,
or a closely related supervisory/management role - minimum 1 yearExperience in supervising and coordinating staffStrong organisational and communication skillsGood customer service and problem-solving abilitiesThe ability to work independently to manage prioritising tasksThe ability to work effectively in a remote working environmentAvailability to work a flexible roster when requiredWe are seeking someone looking for a long-term chance who is able to commit to the position for at least ***** months.If you have relevant hospitality management experience and are interested in working in one of Australia's most unique tourism destinations, we welcome your application.Due to the remote location of the property, applicants with previous experience or qualifications in healthcare, nursing, first aid or another medical-related field will be highly regarded, although this is not an essential requirement of the position.
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