About Us:
Join a global leader in modern luxury lifestyle — where craftsmanship, creativity, and exceptional service come together.
Coach Birkenhead Point is looking for a passionate and customer‐focused Sales Associate to join our vibrant team.
About the Role
As a full time Sales Associate, you will be the face of Coach, delivering an outstanding customer experience while supporting all aspects of store operations.
You'll build genuine connections with customers, drive sales, and represent the brand with pride.
What You'll Do
Provide exceptional customer service that exceeds expectations
Drive sales through customer engagement, product knowledge, and storytelling
Maintain visual merchandising standards and uphold Coach brand guidelines
Contribute to a positive and inclusive team environment
Assist with stock management, replenishment, and operational tasks




Build long‐term relationships with customers through clientelling and follow‐up communication
What You'll Bring
Previous retail or customer service experience (luxury or premium preferred, not essential)
A passion for fashion, leather goods, and creating memorable customer moments
Robust communication and interpersonal skills
A team‐focused mindset with a proactive, can‐do attitude
Structured roster (37.5 hours per week)
Benefits and Perks
Ongoing training and development opportunities
A supportive, inclusive, and collaborative team culture
Generous employee discounts across Coach and Kate Spade products
Opportunities for career progression within a global luxury retailer
Courage to be real!

📌 Full-Time Sales Associate | Coach | Birkenhead Point (Sydney)
🏢 Tapestry
📍 Sydney