Aged Care Services Administration & Accounts Officer
Aged Care Services | Western District Health Service
Permanent Part Time – 64 hours per fortnight
Hamilton, Victoria
$***** per hour + Superannuation + Salary Sacrifice Benefits
Join a values-driven organisation making a meaningful impact in rural healthcare
Support vital services for older members of our community
Western District Health Service is seeking a highly organised and customer-focused Aged Care Services Administration & Accounts Officer to join our Aged Care Services team.
This important role provides administrative and financial support across a range of community and aged care programs, including Support at Home, Community Support Services, the Transition Care Program and Community Transport.
You will play a key role in ensuring services are delivered efficiently and effectively for clients, residents, families, staff and external stakeholders.
Working within a busy and supportive team environment, you will contribute to high-quality service delivery through accurate financial administration, responsive customer service and effective coordination of a range of aged care support activities.
What You'll Be Doing
Administrative Support
Provide professional administrative support across Aged Care Services, ensuring information, documentation and records are maintained accurately and efficiently.
Accounts & Financial Administration
Reconcile Home Care Package accounts, manage invoices, follow up outstanding accounts where appropriate and assist with purchasing and payroll-related activities.
Service Coordination
Support the coordination of Community Transport, Property Maintenance, Home Modifications and client service changes while ensuring service information remains current and accurate.
Data Management & Compliance
Maintain the Service Provider Register, upload information to Medicare and government systems, and ensure reporting requirements are completed accurately and within required timeframes.
Rostering & Team Support




Create and administer Community Support Worker rosters, provide leave coverage across the team and support the effective operation of Aged Care Services.
Assist with process improvements, system enhancements and the effective use of technology to support quality service delivery across the department.
What You Bring
Qualifications in administration, finance or a related field, or equivalent experience
Relevant administration and/or finance experience
Strong customer service and stakeholder engagement skills
Excellent written, verbal and telephone communication skills
High level of accuracy and attention to detail
Demonstrated organisational skills and ability to manage competing priorities
Experience working with confidential information and maintaining privacy requirements
Proficiency in Microsoft Office applications and the ability to learn current software systems
Ability to work both independently and collaboratively within a team environment
Current Police Check (or willingness to obtain)
Current Driver's Licence
Current NDIS Check (or willingness to obtain)
Rights to work in Australia
Why Join Western District Health Service?
About Us
At Western District Health Service, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions.
Working within our Aged Care Services team, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence.
We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.




Discover Life in Hamilton
Hamilton offers an exceptional regional lifestyle, combining affordable living, quality schools, excellent sporting facilities and easy access to the Grampians National Park and Victoria's stunning southwest coastline.
To learn more about WDHS, visit: ********************************>
To explore the region, visit: **********************************************************>
What We Offer
Salary packaging benefits
Ongoing professional development and education support
Supportive and collaborative team environment
Diverse and rewarding work across a range of aged care programs
Opportunity to make a meaningful difference in the lives of older people
Meaningful work within a respected rural health service
Excellent work-life balance in a welcoming regional community
For more information, view the Position Description: Link
For a confidential discussion, contact Michelle McGrath, Acting Aged Care Services Manager, on ************ or *************************
Applications close: 7th of October ****
Applications will be reviewed as received.
Early applications are encouraged.
Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected.
We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.
If you require support or adjustments during the recruitment process, please contact our People & Culture team on ************.
Successful applicants will be required to hold or obtain the relevant mandatory checks and meet WDHS compliance requirements as a condition of employment.
Create a job alert for this search
Aged Care Services Administration & Accounts Officer • Hamilton, VIC, AU
#J-*****-Ljbffr

📌 Aged Care Services Administration & Accounts Officer (Hamilton)
🏢 Western District Health Service
📍 Hamilton