CGL – Retail Servicesis the retail marketing division of theClemenger Group.
With our two market-leading brands,Creative ActivationandClemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
Clemenger Groupis an endorsedWork180employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.
Job Description If you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!
We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment.
As the National Program Executive, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!
An attractive total salary package is on offerOngoing training and supportGreat company culture Primary Responsibilities:



Develop and manage operational processes and procedures to ensure efficient and effective field and client timelinesCommunication management and supervision of client and field prioritiesEnsure timelines agreed between client and field team are adhered toEffective communication between client and field team to ensure desired outcomes are metWork closely with the ProgramManager to develop and implement minimum reporting standardsUnderstand patterns and risks in data and provide insights to Account ManagerManage Web based reporting sitePresent analysis and recommendations on areas of chance within the programPrioritiestasks and manages time effectively to drive personal productivityAssistwith ad hoc management / client requests where needed (store visits / follow upManageclient queries with urgency and is thorough and professional in follow up and communicationDisplayresilience and perseverance when confronted by challenges and setbacksRadiatepositivity to influence, build and drive effective relationships About You: Previous experience in a Client or Sales Coordinator role is desiredPrevious field or retail experience will be highly regardedAbility to resolve issues, adapt to change and refine processesStrong IT skills (MS Office skills especially Excel)Ability to prioritise and manage time effectivelyHigh level of written and oral communication skillsStrong attention to detail What's Next?
Please note only short-listed candidates will be contacted.
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📌 National Program Executive (Sydney)
🏢 Cgl – Retail Services
📍 Sydney