24 Sep
|
XPT Software
|
Sydney
24 Sep
XPT Software
Sydney
XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services companyXPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.We have 120+technocrats in Australia working at our clientlocations.XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.We have served100+ clients globally, fulfilling their onsite-offshoreneeds.Nice to have skills(Top 2 only)1.
Problemanalysis and resolution2.
Communicationand Collaboration Skills Strong ability to work collaboratively withcrossfunctional teams, including superannuation experts and other softwaredevelopers, to deliver highquality solutions.Detailed Job Description:experienced Senior Service Integration & Service Delivery Leader to overseemission-critical, high-availability services within regulated enterpriseenvironments.
The role will be responsible for leading Service DeliveryManagers and multi-vendor SIAM teams, ensuring operational excellence acrossIncident, Problem, Change, Release, Monitoring, and Vulnerability Management.The successful candidate will drive service stability, major incidentmanagement, continual service improvement, SLA/XLA governance, and servicetransition activities while leveraging AI, automation, and up-to-date cloudtechnologies to optimize service delivery and business outcomes.
Strongstakeholder management, leadership of complex service ecosystems, ITILexpertise, and a proven track record of delivering measurable operationalimprovements are essential.
#J-*****-Ljbffr
📌 Lead Consultant-Stakeholder Management (Sydney)
🏢 XPT Software
📍 Sydney