Key responsibilitiesManage the day-to-day IT requirements of the National Support Office, including laptops, printers, user accounts, devices and general technology supportAdminister Fernwood's Microsoft 365 workplace, including Entra ID, Exchange, Teams and SharePointManage Microsoft user accounts, groups, permissions and licensingAdminister and maintain Multi-Factor Authentication (MFA), Conditional Access, Intune, Autopilot and other Microsoft security and device-management policiesAct as the internal owner of Fernwood's cybersecurity environment and coordinate cybersecurity activities across the businessMonitor Microsoft Secure Score, endpoint security, vulnerabilities, security alerts and other relevant cybersecurity indicatorsCoordinate the investigation, escalation and response to cybersecurity incidentsOversee Fernwood's Azure environment, servers, networking, backups, monitoring and patching in conjunction with external providers where appropriateManage Fernwood's ongoing relationship with external IT, telecommunications, licensing, hardware and cybersecurity providersLead and support technology upgrades, system implementations and infrastructure improvementsAbout youRelevant tertiary qualification in Information Technology,



Cybersecurity, Computer Science or a related discipline and/or equivalent industry experienceMinimum 5 years' experience in an IT systems, infrastructure, IT management or similar hands-on technology roleStrong practical experience administering Microsoft 365, Entra ID, Exchange, Teams and SharePointDemonstrated experience with Microsoft security and device-management technologies including MFA, Conditional Access, Intune and endpoint securityWorking knowledge of Azure infrastructure, networking, DNS, backups and disaster recoverySound understanding of cybersecurity principles, vulnerability management, access controls, incident response and security risk managementStrong communication and stakeholder-management skills, with the ability to explain technical and cybersecurity matters clearly to non-technical stakeholdersProactive, practical and solutions focused, with the ability to manage competing priorities in a fast-paced environmentHigh level of integrity and discretion when managing privileged access, confidential information and security matters
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📌 It Systems & Cyber Security Manager (Melbourne)
🏢 Fernwood Fitness
📍 Melbourne