Job Description
All Rounder (Reception & Housekeeping) - Shepparton Holiday Park
Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings.
We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
Shepparton Holiday Park, located in the heart of Victoria's Goulburn Valley, offers a relaxed and welcoming setting just minutes from Shepparton's shops, cafés and local attractions.
With comfortable cabins, caravan and camping sites, the park provides a convenient base for guests exploring the region.
As part of our team, you'll play an important role in creating memorable stays while helping maintain a well-presented and welcoming park workplace.
We are currently seeking a Casual All‐Rounder (Reception & Housekeeping) to join our team.
Why Join Us?
Join a supportive and friendly team in a well-established holiday park
Be part of a growing organisation within the Hampshire Property Group network
Opportunities for ongoing training and career development
Work in a welcoming environment where exceptional guest service is valued
THE ROLE
We are seeking a motivated and guest-focused Casual All‐Rounder to work across both Housekeeping and Reception at Shepparton Holiday Park.
This is a genuinely varied, hands‐on role where you'll work across both areas depending on the operational needs of the park.
You'll help ensure our cabins and facilities are clean, comfortable and presented to a high standard, while also providing friendly and efficient service to guests at reception.
The role includes weekend work and requires availability across a 7-day rotating roster, with shifts and hours varying based on business needs.
From time to time, you may also be required to participate in an on‐call roster to assist with after‐hours guest enquiries or operational matters.




Responsibilities
Clean and present guest cabins and accommodation to a high standard
Clean bathrooms, amenities, camp kitchens and shared facilities
Restock linen, toiletries, cleaning products and guest supplies as required
Maintain the cleanliness and presentation of communal and recreational areas
Identify and report maintenance or safety issues to management
Support the overall presentation and cleanliness of the park
Reception
Welcome guests and manage check-in and check‐out processes
Manage reservations, guest enquiries and telephone calls
Process payments and undertake cash handling duties
Provide local area information and deliver friendly, professional guest service
Complete general reception and administrative tasks
Assist with after‐hours guest enquiries when participating in the on‐call roster
As an All‐Rounder, you'll be expected to work across both Housekeeping and Reception depending on the operational needs of the park.
Flexibility and a willingness to undertake hands‐on cleaning duties are essential to the role.
ABOUT YOU
To thrive in this role, you'll bring:
Previous experience in a holiday park, hotel or hospitality environment (preferred)
A willingness to undertake both reception and hands‐on housekeeping duties as a core part of the role
Experience using reservation systems (RMS experience highly regarded, but training can be provided)
A friendly, positive and guest‐focused attitude
Strong customer service and communication skills
A hands‐on approach with excellent attention to detail
Sound computer skills, including Microsoft Office
The ability to work independently and as part of a team
Excellent personal presentation and reliability
Flexibility to work across a 7‐day rotating roster, including weekends, and participate in an on‐call roster as required
Availability for an immediate start will be highly regarded
JOIN OUR TEAM
Remuneration
The rate of pay for this role will be in accordance with the Hospitality Industry (General) Award.

📌 All Rounder (Reception & Housekeeping) - Shepparton Holiday Park
🏢 Hampshire Property Group
📍 Shepparton