HVAC & Electrical Supervisor - Maintenance
HVAC & Electrical Supervisor – Residential Emergency & Maintenance
Ready to step off the tools and lead a high-performing HVAC and electrical team?
We are seeking an experiencedHVAC & Electrical Supervisorto lead, coach and support a team of residential HVAC technicians and electricians across Sydney.
This is a field-focused leadership position—not a full-time tools role.
You will work closely with technicians and operations to improve performance, maintain workmanship standards, ensure compliance and deliver outstanding customer outcomes.
To be considered, you must have:
A current NSW Electrical Contractor Licence
A current NSW Air Conditioning and Refrigeration Licence or Certificate
A current ARC Refrigerant Handling Licence
Extensive experience in residential emergency, service and maintenance HVAC and electrical work
Applicants who do not meet the mandatory licensing and industry-experience requirements will not be considered.
What's on Offer
Competitive salary package based on experience
Permanent, full-time leadership position
Flexible working hours
Work-from-home flexibility for administration and team-management duties
Opportunity to step away from being permanently on the tools
Support from an established operations, dispatch and customer service team
Ongoing leadership and professional development
Genuine career progression within a growing organisation
The authority and resources required to lead a high-performing team
The chance to directly influence technician performance, company standards and customer outcomes
The Role
As HVAC & Electrical Supervisor, you will be responsible for:
Leading, coaching and developing a team of residential HVAC technicians and electricians
Providing technical direction on emergency, complex and escalated HVAC and electrical jobs
Conducting regular field visits,



ride-alongs and workmanship inspections
Monitoring technician performance, productivity, workmanship and customer satisfaction
Coaching technicians on fault diagnosis, quoting, customer communication and job performance
Ensuring all work complies with NSW regulations, Australian Standards, safety requirements and company procedures
Improving quality assurance while reducing defects, complaints and call-backs
Managing escalated customer concerns and delivering practical resolutions
Monitoring team KPIs and holding technicians accountable for their performance
Supporting technician recruitment, onboarding and ongoing training
Working closely with operations and dispatch to improve scheduling and productivity
Ensuring job documentation, photographs and required compliance certificates are completed correctly
Building a professional, positive and accountable team culture
About You
We are looking for a proven HVAC and electrical leader—not simply an experienced tradesperson.
You understand residential emergency, service and maintenance work, make sound decisions under pressure and know how to develop technicians into confident, accountable and high-performing professionals.
You combine strong technical knowledge with commercial awareness, clear communication and a genuine commitment to outstanding customer service.
In addition to the mandatory licensing and industry experience outlined above, you will bring:
Previous experience supervising,



leading or mentoring HVAC technicians and electricians
Strong knowledge of NSW electrical, air-conditioning and refrigeration regulations
Strong knowledge of relevant compliance requirements and Australian Standards
Advanced electrical and HVAC fault-finding and diagnostic capabilities
The confidence to provide clear technical direction on complex jobs
Experience managing technician KPIs, productivity, workmanship and customer satisfaction
The ability to coach technicians on quoting, communication and overall job performance
A strong understanding of quality assurance and call-back reduction
Excellent leadership, communication and conflict-resolution skills
The confidence to hold team members accountable while maintaining a positive culture
Strong organisational skills and the ability to prioritise in a fast-paced environment
A current unrestricted NSW Driver Licence
A professional, solutions-focused attitude with a strong commitment to safety and continuous improvement
This position requires genuine residential emergency, service and maintenance experience.
Candidates whose experience is limited solely to construction or major commercial projects will not be suitable.
Why Join Us?
This is a genuine leadership opportunity within an established company where you will have the authority to influence technician performance, workmanship standards, customer outcomes and company culture.
You will take ownership of a growing HVAC and electrical team and receive the operational support and resources required to maintain a professional, accountable and high-performing workforce.
If you are ready to move into a senior leadership position and make a measurable impact, we want to hear from you.
All applications will be treated with strict confidentiality.
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📌 Hvac & Electrical Supervisor - Maintenance (New South Wales)
🏢 seek.com.au
📍 New South Wales