Job Description
Beyond Bank Australia is seeking a Head of Member Support to lead Collections, Hardship, Recoveries and Deceased Estates with strategic direction, operational excellence and solid people leadership.
The role drives service quality, risk management and regulatory compliance across the function, collaborating with Lending, Risk, Legal and Operations to achieve positive member outcomes.
The position emphasizes a member-first approach, empathy in challenging circumstances, and ongoing process
📌 Head Of Member Support & Care Operations (New South Wales)
🏢 Beyond Bank Australia
📍 New South Wales
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