UniSuper is seeking a Service Design Principal to define target state experiences across priority member, employer and adviser journeys.
You will turn strategy and customer insight into clear future-state visions, roadmaps and initiative pathways guiding teams on what positive looks like and how to get there.
You will partner with stakeholders across business, product, technology and delivery, lead discovery and definition efforts, and produce artefacts such as journey maps, service blueprints and
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📌 Strategic Service Design Leader (Victoria)
🏢 UniSuper
📍 Victoria
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