Quality & Safety - Fixed Term Full Time, up to 80 hours per fortnight (23 November ********* February ****)Health and Allied Services Agreement (HS4), Classification is dependant on skills and experience(Junior rates apply to employees aged under 19 years)We are looking for an experienced EMR Subject Matter Expert (SME) for a fixed term contract to play a key role in the optimisation and ongoing support of our Electronic Medical Record (EMR) system used at the health services within the Gippsland Local Health Service Network.
This role will act as the critical link between clinical, operational, and technical stakeholders internally at West Gippsland Healthcare Group, and externally with Gippsland Health Alliance (GHA), vendor (Altera), and our Local Health Service Network Partners to ensure the EMR changes are clinically safe, compliant, fit for purpose and standardised across the region to support safe, efficient, and high‐quality patient care.
Scoping the development and testing of strategy, governance, and execution across projects and business as usual releases/enhancements for Sunrise Clinical Manager (SCM) and Opal.In collaboration with our Local Health Service Networks Partners and Gippsland Health Alliance the role will specifically focus on:User Engagement and Issue IdentificationFacilitate the development, scoping requirements and submission for EMR system enhancementsLead testing and change coordination and plan implementation of approved enhancementsRegionalisation of workflows to create streamlined processes through the Gippsland Local Health Service NetworkAssisting with Regional and Departmental clinical application projects where EMR enhancements are in scopeOur preferred candidate will have:Excellent analytical skillsSignificant experience working with Sunrise Clinical Manager Electronic Medical Record system.
This experience should include a demonstrated understanding of EMR functionality, user workflows,



and the challenges associated with EMR usageExcellent stakeholder engagement, communication, and facilitation skillsDemonstrated ability to build strong, collaborative relationships with clinical, operational, technical, and vendor stakeholders across local and regional teamsAbility to work effectively in a fast‐paced environment with competing prioritiesThe following experience / qualifications would be considered advantageous:Previous experience with testing and change coordinationAbout our organisationThe West Gippsland Healthcare Group is a customer focused health organisation providing acute medical and surgical, obstetric, emergency, residential care and community health services to 45,000 people in the rural, urban residential, agricultural and industrial areas located within the Baw Baw Shire and beyond.
The administrative headquarters are located at West Gippsland Hospital in Warragul, approximately 100kms east of Melbourne.West Gippsland Healthcare Group staff benefits include:Flexible working arrangementsAccess to employee assistance programSalary packagingFree ParkingWorking with usAll appointments with the West Gippsland Healthcare Group are subject to the satisfactory return of professional reference checks, a National Police Record Clearance and a current Employee Working with Children Check.
All employees must hold a current entitlement to work within Australia.
A six‐month probationary period applies to all recent appointments.As an inclusive employer, committed to improving diversity and equity in our workforce, we encourage applications from all parts of our community, including Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTI people, and people with lived experience of disability.As a Child Safe organisation, West Gippsland Healthcare Group promotes the safety, wellbeing and inclusion of all children, including those with disability.
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📌 Emr Subject Matter Expert (Victoria)
🏢 State Government Of Victoria, Australia
📍 Victoria