BITS Technology Group on the Gold Coast is seeking a client-focused Level 2 Client Support Technician to join our service team.
You'll own escalated issues, guide Level 1 staff, and strengthen our knowledge base for faster, consistent resolutions.
You'll work semi-independently across Microsoft 365, networks, servers, and shared business systems, delivering high-quality client experiences with clear documentation and skilled communication.
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📌 Level 2 Service Desk Technician | Hybrid & Growth (Gold Coast)
🏢 BITS Technology Group
📍 Gold Coast
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