Technical Delivery Lead-Device DeploymentOur client is a high-profile government organisation delivering a major technology and infrastructure program .
Join a high-profile independent NSW statutory organisation at the centre of delivering one of the state's most significant public eventsThis is a newly created Technical Delivery Lead prospect responsible for a key technology workstream supporting the deployment of almost 12,000 EUC device across close to 100 sites.Role Description:As the Technical Delivery Lead, you will lead the device deployment workstream, working closely with internal technical teams, suppliers and other technology workstreams to deliver a complex and highly time-critical program.This is not a traditional Project Manager role.
The successful candidate will require strong technical depth, particularly across infrastructure, devices and large-scale deployments, combined with the ability to manage suppliers, risks, dependencies and delivery schedules.Responsibilities:Technical delivery leadership: Lead the planning and delivery of a large-scale device and technology deploymentWorkstream leadership: Take ownership of the voting tablet technology workstream and drive delivery through to completionDeployment planning: Coordinate the deployment of approximately 12,000 devices across close to 100 sitesTechnical coordination: Work closely with internal technical teams to understand solution requirements, configuration, testing and deployment activitiesSupplier management: Act as a key conduit between the project, technical teams and suppliers, managing supplier performance and deliverySchedule management: Develop and manage delivery schedules, milestones and critical activitiesRisk & issue management: Maintain RAID activities and proactively identify, manage and elevate risks and issuesDependency management: Identify and manage dependencies across multiple technology workstreamsWorkshops: Lead kick-off meetings, technical workshops and delivery planning sessionsProblem resolution: Use sufficient technical knowledge to understand issues,



engage the right technical resources and drive issues through to practical outcomesStakeholder management: Build strong relationships with internal stakeholders, technical teams, suppliers and project leadershipGo-live readiness: Support testing, deployment and site readiness activitiesDelivery assurance: Maintain momentum against highly constrained and largely immovable delivery datesSkills and Experience:Extensive experience in technology delivery leadership across complex technology, infrastructure or transformation programsProven experience delivering large-scale technology, infrastructure, device or site deploymentsStrong understanding of end-user computing, devices, tablets, infrastructure or technology deploymentExperience managing large-scale deployment schedules and delivery activitiesStrong supplier and vendor management experienceDemonstrated ability to manage risks, issues, dependencies and RAIDStrong stakeholder management and communication skillsAbility to engage confidently with technical teams and understand technical issues without needing to be the hands-on technical specialistProven ability to drive issues through to resolution and deliver outcomesExperience working in highly time-critical environments with fixed or immovable deadlinesAbility to work across multiple technology workstreams and manage complex dependenciesStrong organisational skills and ability to work independentlyPrevious government experience is desirable, particularly experience working within highly governed environmentsNICE CXone or other contact centre technology experience is desirable but not essentialStrong infrastructure and large-scale deployment experience will be prioritised over specific CXone experienceConsultant: Sam BaidyaKeywords: Technical Delivery Lead, Technology Delivery, Technology Infrastructure, Infrastructure Delivery, Device Deployment, Tablet Deployment, Large Scale Deployment, EUC, Technology Rollout, Infrastructure Deployment, Supplier Management, Vendor Management, RAID, Stakeholder Management, Contact Centre, NICE CXone, Government, NSW, Technology Program, Technology Infrastructure
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📌 Technical Delivery Lead-Device Deployment (Sydney)
🏢 AAR Consulting Group
📍 Sydney