Quality and Assurance Officer - UtilitiesAt Port Macquarie-Hastings Council, every employee plays a role in helping our community thrive.
We are seeking a Utilities Quality & Assurance Officer to join our Utilities Planning & Design Section within the Community Utilities Group.This is a varied role that combines quality assurance, compliance and continuous improvement with opportunities to work closely with operational teams across our water, wastewater and waste services.
This is a key role that helps ensure our water, wastewater and waste services are delivered safely, sustainably and in compliance with regulatory requirements, supporting positive outcomes for both our community and setting.You'll build strong relationships with stakeholders, undertake site visits and inspections, support regulatory compliance activities and help ensure our essential community services meet legislative and environmental standards.
Whether you're gathering and analysing performance data for regulatory reporting, undertaking internal compliance audits, reviewing operational processes, or collaborating with teams in the field, you'll play an important role in protecting public health and environmental outcomes.This is a great opportunity for someone with experience in environmental science, quality assurance, compliance or a related field who enjoys combining data analysis and regulatory interpretation with stakeholder engagement and practical problem solving.
You'll gain exposure to a diverse range of utility operations, working alongside treatment plant operators, field staff, laboratory specialists and external stakeholders to drive quality and compliance outcomes.To be successful in this position you will have:Minimum Diploma level qualifications in a relevant field such as Environmental Science, Quality Assurance or Compliance,



or an equivalent combination of qualifications and industry experienceExperience interpreting and applying legislation, regulatory requirements and associated standardsSound analytical and strategic thinking skills, with the ability to research information and identify practical solutionsStrong written and verbal communication skills and the ability to work effectively with a range of internal and external stakeholdersDemonstrated ability to work independently, manage priorities and take initiativeA proactive approach to problem-solving, continuous improvement and identifying innovative ways of workingStrong computer skills, including proficiency in Microsoft Word and ExcelCurrent Class C Driver LicenceOn a typical day you will:Undertake site inspections to support compliance, assurance and improvement activitiesConduct audits, reviews and other assurance activities to assess compliance with legislative and regulatory requirementsProvide advice and feedback to Council teams on compliance requirements and any associated actionsWork closely with operational teams, industry professionals, service providers and the community to support quality and compliance outcomesLiaise with statutory and regulatory authorities regarding Environmental Protection Licence conditions, licence reviews and other regulatory mattersPrepare and submit compliance, assurance and regulatory reports as requiredCollate,



analyse and report on quality and compliance performance dataMaintain compliance documentation, registers and databases to support accurate and timely reportingSupport procurement and tendering processes for auditors, consultants and contractors and assist with the coordination of assigned worksContribute to the continuous improvement of processes, systems and practices across Community UtilitiesRemuneration and BenefitsEmployment type: Permanent, full time role (35 hours perweek plus flex time)Salary: Starting from $90,****** to $101,****** per yeardepending on skills and experience plus 12% super35-hour work week plus flextimePPE and uniform providedDiscounted gym membership through membership to Fitness PassportCandidates relocating to the region have access to The Welcome ExperienceCareer development opportunities OR Opportunities for learning and development and internal career progressionAnnual salary increase as per the Local Government (State) Award **** plus annual salary reviewLong service leave after 5 yearsGenerous employee assistance programSalary packaging options available through Salary Packaging Australia and MaxxiaRecognition through our annual awards ceremony celebrating and rewarding staff achievementsQuestions?
If you would like to know more about this opportunity or have any questions about the role, please contact Rachel Bennett, Manager Innovation, Process and Compliance on *********.Applications Close: Sunday 04 October **** at 11:30pmNotes:Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.
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📌 Quality And Assurance Officer - Utilities (Port Macquarie)
🏢 Port Macquarie-Hastings Council
📍 Port Macquarie