Job Description
Swatch - Colourful, happy, loud, sharp, and forever re-interpreted in different ways.
Since the "second watch" was born in March ****, hundreds of millions have been sold.
In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself.
On average, a new Swatch design is created once every one-and-a-half days!
Since ****, Tissot has blended Swiss craftsmanship, quality and precision with a passion for innovation.
From the iconic T-Touch to the T-Touch Connect Solar, our watches reflect a pioneering spirit.
As Official Timekeeper for major sporting events including the NBA, FIBA, Tour de France, La Vuelta and MotoGP, Tissot combines its passion for sport with an enduring commitment to quality, authenticity and excellence.
The Chance
This is more than a retail role.
It's an opportunity to be a leader, coach and brand ambassador for two iconic Swiss watch brands.
As a Store Manager, you're the force behind the success of your store.
You love developing high performing teams that deliver unforgettable customer experiences that reflects the creativity, energy and innovation of the brands.
From coaching your team to exceeding sales targets to ensuring flawless store operations, this is a role where you can really harness your creativity, enthusiasm and innovation.
How You'll Make an Impact
Champion a customer first culture and deliver an unforgettable experience




Handle customer concerns with confidence and care
Build customer relationships that last
Recruit, onboard and train new team members to ensure they're set up for success
Lead and motivate your team to achieve and exceed sales targets and KPIs
Identify strengths, unlock potential and develop your team
Analyse results and identify opportunities to improve performance
Maintain exceptional visual merchandising standards that bring the brands to life
Lead by example by inspiring confidence through exceptional service and product knowledge
Manage reporting, administration and compliance requirements
Adhere to company policies, procedures and brand standards
Ensure inventory management and stocktake processes are executed accurately
What You'll Bring
Previous experience in a Store Manager, Assistant Store Manager or retail leadership role
Strong leadership skills with the ability to engage, coach and inspire
Exceptional customer service and relationship building skills
Excellent verbal and written communication skills
You'll Stand Out If You Have
Experience with watches, jewellery, fashion, lifestyle or premium retail
A passion for design, innovation and customer experience
The ability to create excitement, engagement and energy within your team and store
If you're ready to lead an amazing team, create memorable customer experiences and represent two iconic Swiss brands, we'd love to hear from you.

📌 Store Manager | Dfo South Wharf (Victoria)
🏢 Swatch Group
📍 Victoria