Job Description

Mental Health Support Worker Part-Time (FCMH) /n

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- Roster: Wednesday and Friday plus one additional weekday by agreement, 8am to 4pm

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- Pay: SCHADS Level 2 starting from $36.22 to $39.53 base per hour + generous Salary packaging up to $18,550 (pay less tax) + Super

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- Location: Tuggerah, NSW

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Make a difference for families and carers to feel supported, connected and empowered!

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Join Uniting’sFamily and Carer Mental Health Program , providing individual support, education, training and support groups to people caring for a loved one experiencing mental health challenges. Help carers build confidence, resilience and coping skills while connecting them with services and supportive community networks.

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Role Overview

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As a Mental Health Support Worker , you’ll provide individual support, advocacy, education and training to families and carers. You’ll also facilitate carer support groups and develop individual support plans that help carers achieve their goals.

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Working within a recovery-oriented and person-centred approach, you’ll support carers to build resilience, strengthen coping skills and develop the confidence to support their loved ones.

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- Provide one-to-one emotional support to carers, helping them develop coping strategies, manage stress and navigate services.

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- Facilitate carer support groups , creating a secure and welcoming space where carers can connect and share experiences.

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- Deliver education and training on mental health conditions, symptoms,



communication skills and practical strategies for supporting a loved one.

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- Manage referrals and an allocated caseload, working autonomously to provide tailored support.

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- Promote the program across the community by building relationships with local services, attending community events and representing Uniting at information stalls.

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About you

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To be successful in this role, you’ll have:

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- A minimum Certificate IV in Mental Health or Community Services or equivalent qualification.

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- Students currently studying Social Work, Psychology or Counselling will also be considered.

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- Understanding of experiences, needs and challenges of carers of people with mental illness

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- Ability to facilitate support groups for families and carers.

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- Understanding and application of the principles of Recovery Oriented Practice.

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- Demonstrated ability to develop individual support plans with carers, with a focus on supporting the carer to reach their goals.

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- Ability to work independently as well as cohesively within a team .

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- Excellent communication skills both written and verbal

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- A paid NSW Working with Children Check

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- Mental Health First Aid certificate or equivalent

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- Current First Aid Certificate

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- Experience providing individual advocacy for families and carers of people with a mental illness

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- Completion of ASIST training and/or suicide prevention

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- Experience with the National Disability Insurance Scheme (NDIS)

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- Advanced knowledge of local community service networks.

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To learn more about the role, click here to view the Mental Health Support Worker PD

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What we offer you

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- Tax-free salary packaging entitlements of up to $18,550 per year (visit more information).

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- Generous referral bonus for successfully referring a friend who joins Uniting

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- Fitness Passport – support for your wellbeing

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- EAP- Free confidential wellbeing and counselling service for employees and their families

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- 4 Me Days – extra paid leave each year (pro rata) to rest, recharge, and focus on what matters most

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- 4 CPD Days per calendar year (pro-rata part time employees)

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- U Rewards – exclusive discounts from leading retailers

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Click here to learn more about our great benefits: Benefits of working at Uniting

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If you have any questions or would like to discuss this role further, please contact Talent Acquisition Specialist, Sarah via*****@uniting.org

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Employment with Uniting is subject to satisfactory background check, including National Police Check, paid...

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📌 Mental Health Support Worker Part-Time (FCMH) (Tamworth)
🏢 Uniting NSW & ACT
📍 Tamworth