About the Role

The Senior Experience Designer contributes to the design and delivery of inclusive, and user-centred digital experiences across our digital services on our enterprise platforms such as Salesforce and ServiceNow. Working within a multidisciplinary team, you will work closely with Solution Architects, Functional Analysts and Policy Owners. The role supports design, and delivery activities to improve how users interact with products, services, and platforms.

The role applies established experience design methods, such as user research, journey mapping, interaction design, and usability testing, to inform design outcomes. The Experience Designer collaborates closely with product managers, delivery teams, developers, and policy stakeholders to translate user needs and business requirements into accessible, usable solutions.

This position contributes to shared enterprise design assets and standards, and demonstrates a robust commitment to public value, accessibility, and continuous improvement.

Desirable Qualifications and Experience

- Experience within complex regulatory environments and government settings desirable





- Experience working on enterprise platforms of Salesforce and ServiceNow desirable

For more details regarding this position, please see attached position descriptions.

The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the and our

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at .

Job details

Job Reference: VG/DE/FPIS/1949313
Location: Melbourne - CBD
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: VPSG5
Salary Range: $116,413 - $140,849
Job Duration: N/A
Date posted: 24-Sep-2026
Application Close Date: 08-Oct-2026
Attachments: (PDF, 285KB)
Position Description

Contact:

Joseph Dang

[email protected]

📌 Senior Experience Designer (Melbourne)
🏢 State Government Of Victoria
📍 Melbourne