Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $ 73,915.11 - $76,218.80 per annum
Hours Per Week: 38
Requisition ID: REQ695375
Applications Close: 08/10/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your skilled life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.

Join the team at Nepean Hospital as an Administration Officer and play a vital role in supporting exceptional patient care through efficient and professional administrative services.

In this role, you will be responsible for efficiently and effectively carrying out all administrative duties associated with patient management, including reception, medical record management, accurate data entry, and responding to phone enquiries across the C2C and E2B Outpatient Department.

If you are organised, customer-focused, and thrive in a busy healthcare environment, we encourage you to apply and make a meaningful contribution to our team.





Benefits available to eligible NBMLHD employees

Accrued Day Off (ADO)

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

What you will bring to the role * Demonstrated strong administrative and organisational skills developed in busy hospital outpatient settings, with the ability to work under pressure, prioritise high volume clinic demands, and meet strict scheduling and service deadlines while maintaining accuracy.

- Extensive experience supporting outpatient services by coordinating patient bookings, managing multidisciplinary clinic schedules, preparing documentation, and ensuring patients are correctly registered and ready for their appointments. Skilled in managing competing enquiries from patients, carers, and clinical teams, and confident in multitasking across reception, appointment management, and patient flow tasks.
- Demonstrate ability to adaptable to rapidly changing clinic needs, committed to maintaining smooth operations, and focused on delivering a positive and efficient patient experience in a fast-paced hospital environment.
- Demonstrated knowledge of Medicare eligibility requirements, MBS item numbers and correct billing practices,



including an understanding of Activity Based Funding (ABF) and the importance of accurate revenue collection within NSW Health outpatient services.
- Demonstrate excellent written and verbal communication skills, including your ability to communicate effectively with a diverse range of stakeholders in an outpatient setting such as patients, carers, clinicians, administrative teams, and external service providers, patient centred customer service, including when supporting individuals with complex health needs.
- Demonstrated initiative to solve problems, ability to prioritise, coordinate and time manage daily tasks with minimal supervision.
- Sound computer literacy and experience with the MS Office suite experience using Windows based software including databases, appointment scheduling systems, and proven typing skills.
- Demonstrate ability to learn new processes, ability to be flexible and display initiative.

Additional information

- Click here for the
- For role related queries or questions contact Catherine King on
- NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
- NBMLHD is committed to implementing the child safe standards. For more information, please click here
- For assistance with applying please

. To find out more about the NSW Health application process please * Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

📌 Administration Officer (Kingswood)
🏢 NSW Health
📍 Kingswood