The CREW Rockingham is a local not-for-profit organisation that has been serving the Rockingham community since 2015. What began as a small community response to people experiencing hardship has grown into a well-established frontline organisation supporting people experiencing homelessness, housing instability, isolation and disadvantage across our community.

We believe in meeting people where they are, building genuine relationships and providing practical support that helps people take their next step. Our work includes food relief, community connection and outreach, showers and laundry, emergency support and our Safe Night Space, providing overnight crisis accommodation for up to 30 guests each night.

The CREW is more than a service provider. We are a community of people who care deeply about seeing individuals treated with dignity, finding connection and moving towards greater stability and independence.

Our culture and mission are shaped by our Christian values, and we welcome applicants who want to be part of this work and bring genuine care, compassion and professionalism to the role.

About the role

The CREW Rockingham is seeking a dedicated Administration skilled to join our team on a part-time basis . This role is based in Rockingham, WA 6168 and offers an excellent opportunity to provide essential administrative support that keeps our operations running smoothly. As an Administration professional, you will be instrumental in ensuring efficient day-to-day office operations, managing communications, and supporting our team members across various administrative functions. This position plays a vital role in maintaining organisational effectiveness and contributing to the overall success of The CREW Rockingham.

Key Responsibilities

Providing high-level administrative and personal assistant support to senior leadership and the wider CREW team

Managing correspondence, emails, phone enquiries and The CREW's social media presence in a qualified, timely and welcoming manner that aligns with our culture

Coordinating meetings, appointments, bookings and calendars across the team,



helping keep our busy frontline operations organised

Preparing, organising and maintaining administrative documentation, financial records and filing systems

Supporting the coordination of team meetings, community activities, events and other CREW initiatives

Maintaining accurate and confidential records and databases, including financial, volunteer, guest and organisational records

Assisting with the day-to-day running of the CREW, including ordering supplies, monitoring stock and ensuring the team has what they need to support our guests and services

Providing a welcoming first point of contact for guests, volunteers, visitors, partner organisations and members of the community

Supporting team leaders and program areas with administrative, bookkeeping and coordination tasks as required

Assisting with the administration and coordination of our growing services, including our Protected Night Space and other frontline community programs

What we're looking for

Proven experience in an administrative support role, preferably within an office environment

Excellent organisational and time-management skills with the ability to prioritise multiple tasks

Strong written and verbal communication skills

Proficiency with Microsoft Office applications, particularly Word, Excel, and Outlook

Attention to detail and accuracy in all administrative tasks

Professional demeanour with excellent customer service skills

Ability to work independently whilst being a collaborative team player

Flexibility and adaptability in a agile office environment

Experience with office management systems or scheduling software is advantageous

A proactive approach to problem-solving and a willingness to support team members

Most importantly,



we are looking for someone who understands that administration in a frontline community organisation is about more than paperwork. The way you welcome someone, answer a phone call, manage information or respond to a difficult situation can make a real difference to someone's experience.

What we offer

At The CREW Rockingham, we value our team members and offer a supportive and inclusive work environment. This part-time position provides flexibility to balance work and personal commitments. We offer a collaborative workplace culture where your contributions are recognised and valued. We encourage professional development and provide opportunities for team members to grow within their roles. Our team is committed to maintaining a positive workplace where communication and respect are paramount.

Part-time positions available, with the potential to combine available hours into multiple part-time arrangements depending on organisational needs and applicant availability

SCHADS Award, SACS Level 2, Pay Point 1: $36.22 per hour ordinary rate

Location: 5 Cessnock Way, Rockingham WA

12-month contract, with the possibility of extension subject to continuation of funding

The CREW Rockingham reserves the right to commence the recruitment process and appoint a suitable candidate prior to the closing date. Early applications are encouraged.

About us

The CREW Rockingham is a dynamic organisation dedicated to serving our local community in Rockingham. We pride ourselves on maintaining a professional, supportive, and inclusive workplace where our team members can thrive. Our commitment to excellence, teamwork, and community engagement shapes our organisational culture and drives everything we do. We believe in fostering an environment where every team member feels valued and has the opportunity to make a meaningful contribution.

The CREW Rockingham is an equal opportunity employer and welcomes applications from people of all backgrounds who share our commitment to treating people with dignity, compassion and respect.

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📌 Administration (City of Rockingham)
🏢 The CREW Rockingham
📍 City of Rockingham