ITSM Problem Manager: Major Incidents & Root Cause (Brisbane City)

ITSM Problem Manager: Major Incidents & Root Cause (Brisbane City)

25 Sep
|
Anglicare Southern Queensland
|
Brisbane City

25 Sep

Anglicare Southern Queensland

Brisbane City

Anglicare Southern Queensland is seeking a Service Desk Problem Manager to join our Technology and Digital team in Fortitude Valley. This hands‑on, analytical role drives end‑to‑end problem management and coordinates major incident handling to ensure permanent resolutions and continuous improvement.

The successful candidate will lead root‑cause analyses, maintain the KEDB, and collaborate with change enablement to push fixes through the pipeline while communicating with leadership and

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📌 ITSM Problem Manager: Major Incidents & Root Cause (Brisbane City)
🏢 Anglicare Southern Queensland
📍 Brisbane City

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